1500 Privacy Policy — How We Protect Your Information
This policy clearly explains how 1500 collects, stores, uses, and protects the personal information of users in Malaysia. Please read this document before using our platform.
Updated: January 2026
Information We Collect from Users
When you register and use the 1500 platform, we collect various types of information to ensure our services run smoothly and securely. This information is collected directly from you or automatically as you use the platform.
Account Information
During registration, you are required to provide your full name, email address, phone number, date of birth, and other identifying information needed to verify your identity. This information is used to create and manage your account.
Device & Browser Information
We automatically collect technical information including device type, operating system, browser version, IP address, and screen resolution data. This helps us optimise the platform's display for the mobile devices used by Malaysian users.
Payment Information in Malaysian Ringgit
To process deposit and withdrawal transactions in Malaysian Ringgit (MYR), we retain transaction records including the payment method used, amount, and transaction date. Sensitive bank card details are not stored directly by 1500 — they are handled entirely by verified payment processors.
Usage Data
We record platform usage activity, including games played, session duration, bets placed, and interactions with the interface. This data is used for service improvement and to ensure a better user experience.
- Information Collected
- Purpose of Data Use
- Cookies & Tracking
- Data Storage & Security
- Sharing with Third Parties
- User Rights & Policy Amendments
How Your Information Is Used
Information collected by 1500 is used solely for legitimate purposes related to the provision of platform services. We do not sell or rent your personal information to any third party for marketing purposes.
The primary purposes for which your information is used include:
- To create and verify user accounts and process logins securely.
- Processing deposit and withdrawal transactions in MYR accurately and securely.
- To safeguard account security and detect any suspicious or fraudulent activity.
- Providing responsive customer support whenever you reach out to us.
- Sending important notifications related to your account, transactions, or policy updates.
- To meet applicable legal and regulatory compliance requirements in Malaysia, including anti-money laundering (AML) obligations.
- To analyse usage patterns and improve overall platform performance and user experience.
- To keep users informed about product updates, promotions, or service changes — only where you have agreed to receive such communications.
We only process your information on a valid legal basis — your consent, contractual necessity, or a legal obligation. All use of information will be carried out responsibly and transparently.
Cookies & Tracking Technologies Used
The 1500 platform uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our platform.
Types of cookies we use:
- Essential Cookies — Required for core platform functions such as login sessions and security. These cookies cannot be disabled without affecting platform functionality.
- Performance Cookies — Helps us understand how users interact with the platform so we can make targeted improvements.
- Functional Cookies — Saves user preferences such as language and display settings to deliver a more personalised experience.
You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect how 1500 functions on your device.
User Data Storage & Security
1500 implements appropriate technical and organisational security measures to protect user personal information from unauthorised access, loss, destruction, or accidental disclosure.
The security measures we have in place include:
- Data encryption in transit using industry-standard security protocols.
- Strict access controls to ensure only authorised personnel can access user data.
- Continuous system monitoring to detect and respond to any security threats.
- Regular security audits to ensure the platform infrastructure remains up to date.
User information is stored on servers housed in a secure and protected environment. Data retention periods are based on the platform's operational requirements and applicable legal obligations.
When information is no longer needed and there is no legal obligation to retain it, 1500 will delete or destroy that information in a secure and irreversible manner.
While we take all reasonable precautions, no security system is entirely risk-free. Users are also encouraged to keep their login credentials secure and to report any suspicious activity to the 1500 support team promptly.
Information Sharing & User Rights
Sharing with Third Parties
1500 does not sell user personal information to third parties. However, we may share information with certain categories of third parties in limited circumstances:
- Payment Processors — To enable MYR transactions to be processed securely via local payment methods such as DuitNow and FPX.
- Technical Service Providers — Companies that assist us with platform operations, hosting, and cybersecurity, bound by strict confidentiality agreements.
- Relevant Authorities — Where required by Malaysian law or a valid court order.
All third parties who receive user information are required to comply with data protection standards equivalent to those set out in this policy.
User Rights Over Personal Information
As a 1500 platform user, you have the following rights regarding your personal information:
- Right to Access — You may request a copy of the personal information we hold about you.
- Right to Rectification — You may request corrections to any information that is inaccurate or incomplete.
- Right to Erasure — Under certain circumstances, you may request that we delete your personal information, subject to applicable legal obligations.
- Right to Restrict Processing — You may ask us to restrict how we use your information in certain circumstances.
- Right to Withdraw Consent — Where processing is based on consent, you may withdraw that consent at any time.
To exercise any of these rights, contact the 1500 support team by email: [email protected]
Policy Amendments & How to Contact Us
1500 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or how the platform operates. Users will be notified of any significant changes via in-platform notifications or email.
It is your responsibility to check this page periodically. Continued use of the 1500 platform after any amendments are published constitutes your acceptance of the updated policy.
If you have any questions, concerns, or wish to exercise your privacy rights, please contact our support team:
Support Email: [email protected]
Learn more about your rights or get started on your journey with us.